Track Order

Welcome Guest



Payment Policy

  1. What are the Payment Options on Bookstime?

    The payment options we support are:

    • Credit Card
    • Debit Card
    • Net Banking
    • Cash on Delivery (Available in Select Pin codes)

    All payments made against the purchases/services on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website.

  2. How does COD (Cash on Delivery) payment option works?

    When you place an order using the COD option, your order will be booked. Bookstime executive will call to confirm your Order before it gets dispatched. If you are unreachable or unable to attend the call, please contact us if you are still interested in receiving the book. Once we receive the confirmation, order is processed for logistics department.

  3. Is there a purchase limit for Cash on Delivery purchase?

    Yes, Cash on Delivery option is available on purchases up to a limit of Rs. 10,000, beyond which purchases only Debit Card/Credit Card and Net Banking options are available. Also, a customer can avail COD option for orders above Rs. 100.

  4. I can't see COD (Cash on Delivery Option) on my payment page?

    Cash on Delivery (COD) service is available only for Delhi, Gurgaon and Noida locations. This service is not offered by our Courier partners. So any order with location other than Delhi, Gurgaon and Noida are not provided with COD facility. However, you can always opt for payment through Net Banking or Credit/Debit Card.

  5. Are there any hidden charges (Taxes etc.) when I make a purchase on Bookstime?

    There are NO hidden charges when you make a purchase on Bookstime. The prices displayed for all the books are final and all-inclusive of Taxes. The price you see on the product page is exactly what you pay.

  6. Will tax amount be refunded in cases of cancellation of order?

    Yes. In case of cancellation the entire amount, including the tax collected, is returned. In case only a part of your order is cancelled, tax amount charged corresponding to those books also will be refunded.

  7. Is it safe to use my credit/debit card on Bookstime?

    Your online transaction on Bookstime is secure with the highest levels of transaction security currently available on the Internet. Bookstime uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing. All credit card and debit card payments on Bookstime are processed through secure and trusted payment gate

    We process all online payments through  which provides secure, encrypted connections for all credit card, debit card and Net Banking transactions ways managed by leading banks. Banks now use the 3D secure password service for online transactions, providing an additional layer of security through identity verification.

  8. What should I do if my payment fails?

    Please retry making the payment after ensuring that the information entered on payment gateway is accurate, including all account details, billing addresses and passwords and internet connectivity is not disrupted.

    If your payment is debited from your account after a payment failure, it is rolled back to your account within 3-4 business days, after we receive a confirmation from the bank.

    You can email us on or please give us a call with your order number for any clarification.